The bed was particularly uncomfortable and lumpy, but the hotel had a quiet atmosphere away from the main hustle. The staff were attentive, quickly assisting when issues arose, and breakfast options were delicious, especially with the nearby cafes offering tasty alternatives. the room cleanliness left much to be desired, with dust covering almost every surface and lingering odors raising hygiene concerns. sound insulation was poor, allowing noise from neighboring rooms to disrupt sleep.

Upon entry, a strong smoke odor permeated the non-smoking room, which was a major issue. The bathroom struggled with significant hygiene problems—hair on bedsheets and unsightly stains on pillows were evident. The shower had drainage issues, causing some water pooling, and there was excessive dust covering surfaces, which negatively affected the experience. the walls offered poor soundproofing. noise from other guests echoed through the night.

Great location near Zeil with easy access to shops and cafes made exploring a breeze. The comfortable bed in my Double Room allowed for restful nights. The quiet atmosphere on the car park side offered peace despite city noise. Cleaning, however, was a significant issue. Upon arrival, the bathroom felt unclean, with brown stains on the toilet and a towel that didn't seem fresh. Despite requesting fresh towels, the bathroom wasn't cleaned properly even after a promise from the staff. The lack of proper soundproofing made it easy to hear conversations from neighboring rooms and outside, disrupting my sleep. Wi-Fi was reliable, but missing basic amenities like blackout curtains made it challenging to get a good night's rest, especially with bright street lights outside.

We enjoyed our stay with the kids and my niece, especially the great location near the zoo and city center. It was lovely to explore the nice local cafes and see the nearby attractions without much hassle.

My wife says that the communication with the reception could be improved.

Wi-fi was reliable, but housekeeping missed cleaning the dusty surfaces each day.

The bed linen was clean, and the transport access was great for exploring nearby eateries and attractions.

the location is amazin, super close to the metro and easy to walk to spots. breakfast was nice, plenty of options, and the staff were really kind and helpfull, even when they had issues. everything was clean and comfy in my single room. having a quiet side street was great too for resting after a long day out. overall, it was a good place to stay for my short trip!

The hotel is located near excellent public transport options, facilitating easy access to popular attractions. We appreciated the friendly and helpful staff who went out of their way to accommodate requests. The beds were comfortable, enhancing our overall experience after long days exploring. the variety of dining options within walking distance catered perfectly to our group's preferences.

We encountered some noise from hallways and neighboring rooms during our stay.

will come back

Room had a shower, flat-screen TV, and a minibar. There was a carpeted floor, a desk, and a safety deposit box. Free toiletries, heating, and a hairdryer were nice touches. It was quiet, perfect for relaxation. I liked the wake-up service too. Nice spa facilities available.

The location is fantastic, with easy access to both the city center and public transport. Staff were quite welcoming, and the breakfast offered a good selection. the rooms are a bit cramped, and sound insulation could be better at night.

Just a fine choice for exploring town in Frankfurt am Main with very good value for money. The shower had great water pressure which made for refreshing mornings after long days. Don't rely on the reception being open late in the evening.

great location but cleanliness needs improvement

The distance to the Zoo station was convenient, providing easy access to public transport. I appreciated the comfortable bed, which made for a restful stay. The Wi-Fi worked well, allowing me to stay connected without issues. I also enjoyed being near various restaurants for dining options.

The bathroom cleanliness could have been significantly better.